M& D Plumbing, Surrey
This bathroom was completed for Mr H of Guildford.

Q. What is wrong with this?
A. Nothing at all until the customer was asked to pay then complained about time taken and thought quote was too high.
Q. Did the customer sign an order agreeing to quote?
A. Yes and was happy and was also made aware could take a little longer.
Q. What can I do now to get my money?
A. Send a copy of the signed quote and request money due in writing, if this fails then say you will report them to ‘Roguecustomers.co.uk’

Trading Standards! What about Customer Standards!

It all seems very much one sided,  Our ‘wonderful’ customers have access to a multitude of services all out to have a go at Traders and retailers alike.  They can often receive free help from Trading Standard, Citizen Advice and some can even get free legal help.  Why, in this country do we have this philosophy that the ‘Customer is always right’  The scales need to be balanced.  We all have bad days and jobs do not always go plan but we do not need the added pressure of Rogue Traders and their army of supporters on our backs.

Roguecustomers.co.uk does not support bad working practises and identifies that customers are sometime right but we want to ensure that we can all work on a level playing field and offer our subscribers help when they need it and to prevent other traders from meeting the same fate as another unfortunate trader.

ROGUES GALLERY
We need your stories and photographs.
Email them to david@roguecustomers.co.uk

SOMETHING FUNNY

A plumber and a vicar are out for a game of golf one afternoon. Unfortunately the plumber wasn't very good at the game and every time he missed a shot would shout 'Shit, missed'.

The game went on and after several outbursts from the plumber, the vicar could hold his tongue no longer. "Don't swear like that" he told his friend, "or God will punish you". The plumber apologised and the game continued.

As soon as he missed another shot the plumber shouted "Shit, missed." and continued to do this every time he missed a shot for the next three holes.

The vicar was starting to get really angry by now and said "I must insist that you stop swearing this instant, otherwise God will hear you and punish you!"

Once again, his pleas made no difference as the plumber missed an easy putt on the seventeenth green and shouted out "Shit, missed". Immediately the heavens parted and a bolt of lightning flew from the sky, hitting the vicar and killing him stone dead.

Suddenly, a booming voice was heard in the clouds, "Shit, missed!"